Notice
Happy Thanksgiving! Our offices will be operating during normal call center hours from 8:00 AM to 5:00 PM ET on Wednesday, November 27th. We will be closed on Thursday, November 28th and Friday, November 29th to allow our associates time to spend with their families and loved ones. We wish you a wonderful holiday filled with gratitude and joy!
We apologize for any inconvenience this may cause. Please self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.
Procedure Code Lookup
The updated Procedure Code Lookup (PCL) tool is even better equipped to help your office look up:
With its easy-to-use self-service options, the PCL tool can help you answer questions more efficiently and effectively with these features at your fingertips:
Some instances may still require a call, including inquiries about DeltaCare and Flagship.
Watch this short video to learn more.
- Procedure codes,
- Benefit coverage, and
- Individual patient history
With its easy-to-use self-service options, the PCL tool can help you answer questions more efficiently and effectively with these features at your fingertips:
- Convenient access: The tool is located on our Patient Benefits Details page and can be accessed after you enter patient-specific information.
- Comprehensive information: Upon entering a procedure code, the tool is designed to display the following categories of information:
- Class of Service
- Covered | Not Covered | Elective | Age limitations (code and/or contractual)
- Frequency limitations and usage
- Treatment History and Related Treatment History returned for the dates within the procedure frequency time limitations.
Some instances may still require a call, including inquiries about DeltaCare and Flagship.
Delta Dental of New Jersey is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
