Notice
Happy Thanksgiving! Our offices will be operating during normal call center hours from 8:00 AM to 5:00 PM ET on Wednesday, November 27th. We will be closed on Thursday, November 28th and Friday, November 29th to allow our associates time to spend with their families and loved ones. We wish you a wonderful holiday filled with gratitude and joy!
We apologize for any inconvenience this may cause. Please self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.
Dental Network Coordinator Information for Dentists
As a participating dentist, you have access to our Dental Network Coordinators as an important resource. They’re here to help answer any questions you have about your contract with us, documentation requirements, clinical criteria, our policies, and can even train office staff on what they need to know about working with us. They are frequently traveling within their designated territories, visiting participating dentist offices – and recruiting providers who haven’t yet joined our network.
Each representative has a unique background and personality, and is driven to provide exceptional service to our network dentists.
Don’t hesitate to call, or email, your Dental Network Coordinator when:
- You have a new employee that needs an overview of working with us
- You would like to have them visit and conduct a training on a topic for your office staff. They often meet with practices and conduct trainings on submitting claims, some of the products we offer our participating dentists, and more
- You have a question about your Participating Dentist Agreement
- You want to know what opportunities are available for participating dentists to save money within their practices
- You’re considering adding another Delta Dental network to what you offer patients. They can help you navigate adding a new network, tell you how many patients are in your area with that plan, and more.
- Any other situation that arises that you want to talk to us but are not sure who to call. They’re a walking encyclopedia of information. If they can’t answer your question, they will work with our staff to find an answer for you.
Who they are:
Juliann Velardi
Northern New Jersey
Mary Heinis
Southern and Central New Jersey
Dana Montanio
Flagship Health Systems (capitation-NJ only)
Delta Dental of New Jersey is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
